Alternate Dispute Resolution Services by Ayo Fernando
~ Background
Ayo Fernando lives in Allen, in the North Texas area, and is recognized as a Credentialed Distinguished Mediator (CDM) by the Texas Mediator Credentialing Association.
Since 2017, she has gained valuable conflict resolution experience through pro bono service with the SMU (Southern Methodist University) Dispute Resolution Center, where she has worked with family mediations, as well as through her role as a mediator with the Texas Department of Insurance (TDI).
Through her work with TDI, she has facilitated insurance-related disputes while building a broader foundation in civil conflict resolution and helping parties work toward practical, mutually acceptable solutions.
She is experienced in facilitating effective dispute resolution both in person and through Zoom, with a focus on civil disputes, contract matters, workplace conflicts, and medical and insurance-related disputes.
She brings a strong public-sector background, a commitment to impartial problem-solving, and a practical approach to helping parties move through conflict and reach meaningful resolutions.
~ Style of Mediation
Ayo's main passion in mediation is helping parties navigate the right path forward through your dispute. She guides them toward the best possible solution—one they can feel good about and be satisfied with.
The goal is to help parties put the dispute behind them, look toward the future, and focus on the bigger and better things in life.
She is a compassionate and impartial mediator with strong active listening, communication, and interpersonal skills. She facilitates constructive discussions, helps parties identify the common interests they are trying to achieve, and guides them toward practical, mutually acceptable resolutions.
She is recognized for her flexible mediation style and her commitment to resolving disputes efficiently, while helping parties avoid unnecessary litigation.
~ 3 things about Ayo
A) She is witty
B) She believes there is a lot to learn in this world
– Never stop being curious.
C) We are here for a short period of time
Which means, we have to spend that time being happy rather than wrapped up in a dispute or unhappy about something.
Everyone deserves the opportunity to resolve their issues, stop worrying about them, and get back to living their life to the fullest.
~ Ayo would love to help you get there ~
Providing mediation Services to North Texas are since 2017